About Us
Our Products
SCSpecial have over 40,000 products across a wide range of accessories for different devices, including mobile phone, camera, sports and outdoor, watch & jewelry, clothes, etc. Every product is selected by our professional sourcing team all over the world, in order to offer the best quality and highest value to customers.
Our Shipping
SCSpecial provides worldwide shipping service. Standard post takes around 7-10 working days to arrive earliest after dispatch, whereas expedited shipping service take around 2-3 working days only. FREE standard shipping service will be available for order value over USD 50, whereas FREE expedited shipping service for order value over USD 150.
Our Services
Customer satisfaction is always our most important business goal. Therefore we will usually reply customer’s inquiry within 1 business day, and we also provide the Live Chat service so customer can get the reply immediately. We will offer the best solution to customers in case any lost parcel or defective product received.
Why Buy From SCSpecial
* Fast Delivery
With our standard delivery time of 7-10 working days and our expedited service of 2-3 working days, all stock will be dispatched within 24 hours once order payment is received. In addition, all the products are safely packed and delivered with reliable logistic companies to handle deliveries, thus, all orders can be assured to be delivered on time.
* Reliability with Confidence
When you purchased from our store, our logistic department will help you to trace the status and location of the parcel so that we know exactly what has actually happened to it. Moreover, we have sufficient stock in our warehouse and we could provide replacement if stock is broken or not working when you received your purchase.
* High Security
We want to assure you that every purchase you made is a secure transaction. We are using one of the highest security payment systems on the Internet: “PayPal”, to handle all payment issues. Also, we also accept the 3D-Secure credit card for VISA and Mastercard, it brings the highest security level among the industry. You can complete your transactions painlessly, easily and quickly with great safety.
* Highly Rated Courteous, Knowledgeable and Professional Customer Service Team
To ensure our goal is achieved: to provide customers with the most accurate and fastest information in the shortest possible time. Our staff in Customer Service team is all well trained with good product knowledge and excellent service manner. Being a polite, professional and efficient working team, our staff will respond all inquiries and complaints within 24 hours.
* Value added services
We do not only provide more than products but with post-sales assistance. If you would like us to help on any technical or product improvement, please feel free, all comments or suggestions are very welcomed.
* Guaranteed Privacy
We deeply respect your privacy, thus, personal information is collected voluntarily and will not pass any customer information to other companies. We will only use your information for sending e-newsletter with information on best deals and latest products, no junk mail or spam are included.